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Effective Date: February 11, 2026
Full Wave Development LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fullwavedev.com (the "Site"), use our services as a contractor specializing in development and construction projects, or interact with us through marketing tools, including email, SMS, and other communications. We operate in compliance with applicable laws, including the General Data Protection Regulation (GDPR) where relevant, the California Consumer Privacy Act (CCPA), and federal regulations such as the Telephone Consumer Protection Act (TCPA).
By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.
1. Information We Collect
We collect information from you in the following ways:
- Personal Information You Provide: When you contact us via forms, inquiries, or sign up for services, we may collect your name, email address, phone number, mailing address, project details, and any other information you voluntarily provide.
- Automatically Collected Information: When you visit our Site, we may collect device information (e.g., IP address, browser type), usage data (e.g., pages visited, time spent), and location data (approximate, based on IP).
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and serve targeted ads. You can manage cookie preferences through your browser settings.
- Third-Party Sources: We may receive information from partners, such as lead generation services or public records (e.g., building permits), to provide better services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our contractor services, such as responding to inquiries, scheduling consultations, and managing projects.
- To communicate with you, including sending updates, quotes, promotions, and service-related notifications via email, phone, or SMS.
- To analyze Site usage and optimize our marketing efforts.
- To comply with legal obligations, prevent fraud, and enforce our terms.
- For marketing and advertising, including personalized content based on your interests.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with our operations, such as CRM tools (e.g., GoHighLevel), payment processors, or marketing platforms.
- Business Partners: Affiliates or contractors involved in joint projects.
- Legal Requirements: If required by law, subpoena, or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for their marketing purposes without your consent.
4. SMS and Text Messaging (A2P Compliance)
As part of our services, we may send you SMS/text messages for marketing, updates, quotes, promotions, or transactional purposes using Application-to-Person (A2P) messaging. By providing your phone number and opting in (e.g., via checkbox on our contact forms), you consent to receive these messages from Full Wave Development LLC at the number provided.
- Consent and Opt-In: Your consent is required for automated texts. You can opt in by checking the relevant box on our forms or replying to an initial message. Consent is not a condition of purchase.
- Message Details: Messages may include service updates, promotional offers, or project reminders. Message frequency varies (e.g., 1-5 per month). Message and data rates may apply, depending on your carrier.
- Opt-Out: You can unsubscribe at any time by replying "STOP" to any message. After opting out, you may receive a confirmation text. Reply "HELP" for assistance.
- Carriers and Compatibility: Supported carriers include major U.S. providers (e.g., AT&T, Verizon). We are not liable for delayed or undelivered messages.
- Mobile Information Sharing: We do not share your mobile information with third parties for their marketing purposes.
- Data Usage: Phone numbers collected for SMS are used solely for the consented purposes and protected under this policy. We comply with TCPA, 10DLC registration requirements, and carrier guidelines to ensure non-spam messaging.
For questions about our SMS program, contact us at trevor@fullwavedev.com.
5. Data Security
We implement reasonable security measures, including encryption, firewalls, and access controls, to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights such as:
- Access, correct, or delete your personal information.
- Opt out of marketing communications or data sharing.
- Under CCPA (for California residents): Request disclosure of data sold or shared, or opt out of sales.
To exercise these rights, email us at trevor@fullwavedev.com. We will respond within the required timeframe.
You can also opt out of cookies via browser settings or use tools like the Digital Advertising Alliance's opt-out page.
7. Children's Privacy
Our Site and services are not intended for children under 13. We do not knowingly collect information from children. If we learn we have collected such data, we will delete it promptly.
8. International Transfers
If you are outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with the updated effective date. Continued use after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, contact:
Full Wave Development LLCEmail: trevor@fullwavedev.comPhone: 5134091390
This policy is for informational purposes and does not constitute legal advice. Consult a legal professional for specific guidance.